Reaching for Excellence and Accountability in Practice (REAP)

North Carolina’s REAP—Reaching for Excellence and Accountability in Practice— is a collaborative effort between the North Carolina Division of Social Services, local County Departments of Social Services, and community and state partners that seeks to positively affect the core achievements of safety, permanency, and well-being for families and children across the state.

There are three major components of the REAP model:

  1. A Self-Assessment Tool, which guides county staff and partners through a discussion regarding strengths and challenges, related to the core achievement measures.  Based on the results of the Self-Assessment, county staff and partners create an Achievement Plan to address areas where they would like to improve.

  2. Customized, outcome-driven technical assistance focused on areas highlighted in counties’ Achievement Plans.

  3. A web-based technical assistance portal.

The Atlantic Coast Child Welfare Implementation Center completed the engagement with North Carolina in December 2011.  By that date, the REAP model had been fully implemented in eight pilot counties.

Lessons learned from those pilot sites were used to inform revisions to the REAP model during a structured sustainability planning process led by ACCWIC.  In addition plans were made to expand REAP to a new group of counties in 2012.