Resource Parent Training Webinar Help

If you are new to RPT Webinars or are using device different from what you've previously used to participate in these webinars,
consider logging in early so that we can troubleshoot connection problems. 

There are two ways to listen to the webinar:  Through your computer with or without a headset or via a telephone and our conference call line.


Did you click the link and you are still unable to access the webinar?

POP-UP BLOCKERS are most likely the cause. 

How to disable your browser's pop-up blockers:

  • Computer
    • You may use your computer if it is equipped with speakers. You will also need a microphone to speak if you would like to voice your question rather than type in the Q&A area.
  • Headset plugged into your computer
    • You may use a headset to hear. You will also need a microphone to speak if you would like to voice your question rather than type in the Q&A area.
  • Telephone/Conference Call
    • Conference Call Number: 866.677.7662

ACCESSING THE WEBINAR VIA SMART PHONE OR A TABLET?


Note the app does not have the full functionality of using Adobe Connect on a laptop or desktop.
Y
ou may not be able to download the training slides during the webinar. Also, you may not be able to view videos played during the webinar.

Some participants can't see a video played in a meeting
When playing a video in an Adobe Connect sessions, depending on the encoding used to create the video, the video may not play on the devices of some participants, while it plays as desired on the devices of other participants.